Delivery times may vary depending on your location and the shipping method selected. Typically, orders are processed and shipped within 1-3 business days. Delivery usually takes between 5-7 business days, but please check specific shipping details during checkout.

After placing your order, you will receive an email confirmation with your order details. Once your order is processed and shipped, you will get another email with tracking information to monitor your package’s status.

Yes, an invoice will be sent to your registered email address once the order is confirmed and processed.

Refunds are possible under our return policy. Items must be returned in their original condition within [specific days, e.g., 14 days] of receipt. For more details, please refer to our return and refund policy.

Delivery charges depend on the shipping method and your location. The total charges will be calculated and displayed during the checkout process.

Package tracking allows you to monitor your order’s shipping status. You will receive a tracking number once your order is shipped, which can be used on our carrier’s website to track the delivery progress.

Changes or cancellations can be made before the order is processed. Please contact us immediately at +316 299 97744 or email us at Order@phonebank.nl to request modifications. Once the order is shipped, changes or cancellations may not be possible.